Silver/Bronze packages: If we feel that your hutch/cage is unsuitable, we reserve the right to refuse the homing of the rabbit/s until correct housing has been obtained. We will not home any rabbit/s to live in unsuitable housing.For more on hutch size please click here. A photo of the actual housing you have will need to be seen prior to any deposits being paid, If a link to a hutch is sent or  a photo/drawing is supplied and the hutch is  then found to be different to what has been agreed- your deposit will be lost and your rabbits homed elsewhere.

Rabbits leaving us will come with their first vaccinations against VHD2, treated against mites and a care leaflet handling. training and care, plus we offer on-going advice for the care and well -being of your rabbit.
All rabbits are health checked by myself, a health form is completed for your records or by a vet if you so wish (cost to be covered by you) prior to leaving for their new home.
If you would like to reserve a rabbit or rabbits, we will require a 50% non-refundable deposit to secure the pet of your choice, your deposit will only be returned due to unforeseen circumstances on my behalf. We can not hold rabbits unless a deposit has been paid, we are sorry about this but have been let down too many times by people.

• Deposits are not refundable to people who:-Change their mind' regarding homing a rabbit/s or cancel a booking. If you are not sure then please do not book. Our spare time is very limited.
• Fail to make collection arrangements up to 24 hours before the agreed collection date as stated on the deposit receipt email.
• Fail to arrive on the agreed collection day
• Fail to provide suitable accommodation for the rabbit/s booked.
• The deposit is non transferable to another rabbit.

We are happy to offer advice on our rabbits.
A rabbit requires a commitment of care for it during its life. This could be 5-10 years or longer. The commitment required in caring for your rabbit includes not only routine feeding, care and time spent with the rabbit but also the provision of veterinary treatment if the rabbit becomes ill. There may be times when prompt veterinary treatment is needed and once a rabbit is ill it can deteriorate quickly

Insurance companies do offer veterinary insurance cover for pet rabbits.
If you experience any problems once you have taken your rabbit/s home, please do not hesitate to e-mail or phone me
Once a rabbit has settled into their new home and after 72 hours*, We cannot accept responsibility for any injury or death that may occur.
If for any reason you are unable to look after a rabbit you have bought from us, we will help you re-home him/her.

Neutering Service- CURRENTLY UNAVAILABLE. 
 

Please note.* The sexing of baby rabbits is very difficult; therefore we cannot guarantee the sex of your pet; unless you are re-homing a bonded older pair, or  a young adult or adult rabbit. Rabbits do not normally start to breed before 15 weeks old, although there can be the rare exception; it is advisable to get any bucks from a mixed pair neutered between 12-14 weeks old. We will not be held responsible for any babies born, the cost of raising these youngster and any subsequence vet bills will be meet by yourself. No financial assistance will come from us: although we will aid you in the re-homing of them and offer advice though out the raising and weaning period. 

• The deposit paid, will only be returned due to unforeseen circumstances on our behalf, and not because you have changed your mind. The deposit paid will be based on the rabbit/s being booked –normally a £30 or 50% deposit is required for me to hold your chosen rabbit/s.
• Your pet is guaranteed for 72 hours providing the guide lines that you are given are followed and that the rabbit has not been dropped or injured in any way or put under any stress.  If you should experience any problems with your new pet, you must consult us first and we will help if we can. If you choose to seek veterinarian consultation without first consulting us, you will be liable for any fees incurred. We regret that, as non-profit-making hobbyists show breeder, we cannot give refunds or reimburse any vet bills.
• After the 72 hours we cannot be held responsible for your pet in anyway.
• Rabbits transported by  defra approved courier, leave here fit and healthy and ready to travel. Sorry but they are not covered under our guarantee. Any problems should be directed at the courier company used. We will not send baby rabbits, adults only.
• Your guarantee is in-valid if you choose to house the rabbit/s in a second hand cage or a cage where the previous occupant has died suddenly without explanation.
• If you should lose your pet, then it must be returned before a replacement is available. The expense of the return is your responsibility. Only one replacement will be offered.
• If for any reason you decide you no longer wish to keep your pet, the rabbit can be returned. We will ask you to return the rabbit in it's cage. No money refund will be offered, or replacement pet.
• The returned rabbit will be re-homed at my discretion.
• We do not re-home rabbits other than those that we have bred.

Private courier option.

During the  travel restrictions  we started to  use a private same day courier to get your bunnies and kit safely to you, we then did a virtual bunny workshop with the owners and bunnies the day before they were due to leave. This covered everything that they need to know as well as handling and training. Cost will be down to where they lived and the time involved. To give you a rough idea- this is 38p a mile and £12 an hour. So if you live in North London- a round trip of 160 miles taking 3 hours -this would be £97 Please see the review below from our first bunny home to use this new service.

We are carrying on with this service if you would like Bunnies and kit delivered or you can collect in person.

Abigail D****s 15/1/21
 
 Dee was also very clear that we could contact her any time to discuss any issues. The bunnies arrived safe and sound with an extremely helpful (masked) driver and all the equipment. It couldn’t have gone more smoothly. They are settling in well and are an absolute delight. The equipment also all seems to be very good quality and we found it very helpful to be able to get everything we need in one go. We couldn’t be happier with the bunnies or with the experience. Thank you!"

Animal Welfare Act 2006
The Animal Welfare Act - and what this means for pet rabbits...
The new Animal Welfare Act is the most innovative piece of animal legislation for almost 100 years. In real terms it means that the law now has the teeth to intervene before cruelty has been inflicted upon an animal, by placing a 'duty of care' on the owner / guardian of bunnies.
When does the new law come into effect? From 6 April 2007 in England, and in Wales from 27 March, animal welfare law has been improved. It is still against the law to be cruel to any animal. But now you must also ensure that all the welfare needs of your animals are met.

The Five Freedoms

• The Five Freedoms are set out in the Animal Welfare Act of 2006 and apply to all animals including rabbits. They are as follows:-Freedom from hunger and thirst - by providing fresh water and the right type and amount of food to keep them fit
• Freedom from discomfort - by making sure that animals have the right kind of environment including shelter and somewhere comfortable to rest
• Freedom from pain, injury and disease - by preventing them from getting ill or injured and by making sure animals are diagnosed and treated rapidly if they do
• Freedom to behave normally - by making sure animals have enough space, proper facilities and the company of other animals of their own kind
• Freedom from fear and stress - by making sure their condition and treatment avoid mental suffering

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